Insurance solicitation policy

In accordance with the "Act on Sales, etc. of Financial Instruments," we hereby provide information on our agency's solicitation policy for financial products as outlined below.

1. We will comply with the Insurance Act, the Insurance Business Act, the Act on Sales, etc. of Financial Instruments, the Financial Instruments and Exchange Act, the Consumer Contract Act, the Act on the Protection of Personal Information, and other relevant laws and regulations, and strive to conduct proper product sales.
2. o ensure that our customers fully understand the contents of our products, we will strive to acquire knowledge and improve our skills, while also devising better ways of explanation to provide clear and easy-to-understand guidance.
3. Taking into comprehensive consideration the customer's knowledge and experience regarding the product, financial situation, and purpose of purchase, we will strive to provide explanations that reflect the customer's intentions and actual circumstances, so that they can select the most appropriate product.
4. In selling products, we will act from the customer's perspective and give full consideration to the time, place, and method of the solicitation.
5. Customer information will be handled appropriately and managed with strict confidentiality.
6. We will make every effort to take our customers' opinions and requests into consideration when offering our products.
7. In the event of an insurance claim, we will strive to provide appropriate advice regarding the claim process.
8. To prevent fraudulent insurance claims, we will strive to determine appropriate insured amounts and ensure the proper sale of insurance products.