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Insurance solicitation policy

Insurance solicitation policy

In accordance with the "Act on the Sales, etc. of Financial Products," we have established the following financial product solicitation policy of our agency, which we would like to inform you of.

  1. We will comply with the Insurance Act, Insurance Business Act, Act on the Sales of Financial Products, Financial Instruments and Exchange Act, Consumer Contract Act, Act on the Protection of Personal Information, and other laws and regulations, and strive to sell products appropriately.

  2. In order to ensure that customers fully understand the contents of our products, we will strive to acquire and improve our knowledge, and will also devise ways to explain things in an easy-to-understand manner.

  3. We will take into consideration the customer's knowledge of the products, experience, financial situation, and purpose of purchase, and strive to explain things in line with the customer's intentions and circumstances so that the customer can select the appropriate product.

  4. When selling products, we will take into consideration the customer's perspective and give due consideration to the time, place, method, etc.

  5. We will handle customer information appropriately and manage it strictly.

  6. We will endeavor to use the customer's opinions, requests, etc. as a reference for providing products.

  7. In the unlikely event that an insurance accident occurs, we will endeavor to provide appropriate advice when claiming insurance money.

  8. In order to prevent fraudulent acquisition of insurance benefits, we will strive to sell appropriate products, such as by determining the appropriate insurance amount.

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